Really good example of a really bad User Experience – Courtesy of Outlook for Mac 2011

I received a calendar sharing request from a colleague at work today. In a moment of utter brilliance (not) the Microsoft User Experience team decided that it would be fun to send the recipient of the request to a help URL to learn how to give calendar permissions to someone else.

Really Microsoft???? Is this the best you could do?

Here’s a little User Experience tip for you (for when you push out the next product update) a nice action in the email it self saying “Allow [Name of requester] permission to see my calendar” and “Do not allow [Name of requester] to see my calendar“  would be greatly appreciated.

Here’s the screenshot of the said offense:

Screenshot of the message

Screenshot of the message (click to view full size)

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About Yusuf Asgerally

I am a User Experience Designer. I help make the internet better. I am fascinated by the world of Magic, the Mystic and Mysterious, the Unexplained, the Bizarre. The culinary arts, Good food, Graphics Design and Digital Photography. Jewelry and Jewelry Design. I also like to put my two cents worth in on anything that interests me. Hence existence of this blog. If you see something you like, don't be a stranger. Leave a comment or share the article.