Category Archives: Usability

Really good example of a really bad User Experience – Courtesy of Outlook for Mac 2011

I received a calendar sharing request from a colleague at work today. In a moment of utter brilliance (not) the Microsoft User Experience team decided that it would be fun to send the recipient of the request to a help URL to learn how to give calendar permissions to someone else.

Really Microsoft???? Is this the best you could do?

Here’s a little User Experience tip for you (for when you push out the next product update) a nice action in the email it self saying “Allow [Name of requester] permission to see my calendar” and “Do not allow [Name of requester] to see my calendar“  would be greatly appreciated.

Here’s the screenshot of the said offense:

Screenshot of the message

Screenshot of the message (click to view full size)

Blogger and why I don’t like their blog platform

To help me in the bold statement I have made here, let me step back and define what a blog means to me. A blog is a place where you can express your thoughts in a medium where others can read and leave feedback if they wish to. An arena for discussion and interaction so to speak. There are services that allow your blog to only be available to a select community and or group of friends, like the yahoo 360 and myspace blog components. In this case only selected people are able to see your blog, this is perfectly O.K. to me.

Now, back to blogger and why I don’t care to much for them. A blog using their service is available to be read by everyone, but not everyone can leave comments. There are many blogger based blogs out there including some very interesting ones on Kottu ( that I like very much and would love to leave comments on, but alas cannot. You have to sign into your google account to leave a comment. This is very frustrating to me. I have not used blogger so I don’t know if it’s a setting that you can adjust or not, but every blogger based blog I’ve visited has been like this. This was not always the case, I remember that at one time you were able to leave a comment after proving you were a human by providing a name and email. Maybe I’m confused and that was never the case?

Either way, I think it’s extremely ineffective to have a blog and then cut out a whole segment of your readers from interacting with your blog by them not being able to leave comments. If you have a blogger based blog let me know what you think about this and please do check if there is a way in your control/admin section where you can allow readers to leave comments without having to log into a google account.